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Theater Manager

Job Description

A theater manager is responsible for the efficient day-to-day control of all cinema activities. Responsible for all aspects of theatre operation and must be knowledgeable of company policy and procedure and able to implement these effectively. Insure the safety of guests and staff by following safety checklists and designated procedures. Maintains positive customer and staff relations.

Main Duties & Responsibilities

– To oversee the entire Atlantis Theatre operation including all aspects of cinema and live performances
– To greet and serve customers in a prompt, friendly and courteous manner
– Promote/Market the theater to Atlantis guests and affiliates
– To manage the check book, budgets and inventories on a monthly basis and ensure all financial goals are met
– Maintain inventory, order and stock concessions and supplies.
– Prepare weekly and daily work schedules for staff.
– Collaborates with the Director in the selection of movies for the movie schedule and prepares the schedules accordingly.
– Ensures all Theatre signage is accurate and displayed in a timely manner.
– Maintains high level of customer satisfaction by soliciting, reporting and tracking guest/staff feedback and suggestions and maintaining competitive edge with other theater/clubs.
– Initiate, write, review, update and implement standard operating procedures and measurement reports for assigned areas.
– Responsible for complete and accurate reports including financials and trend reports
– To identify and recognize notable performances on the part of staff members within the varying departments.
– Ensure safety of all guests in attendance and makes accurate and detailed incident/accident reports as necessary.
– Oversee set-up of special events/functions assigned in venue
– Develop group packages, birthday parties, etc. for the venue
– Responsible for staffing processes including interviewing and selection, employee training programs, performance evaluation and development of recognition programs.
– Assist in any special events in the Guest Activities Division
– To attend meetings as assigned.
– To work as a partner with other operations in Guest Activities to ensure consistency throughout the division.
– Complete working knowledge of the Assistant Manager, Theatre Attendant, Box Office Coordinator and Technician job descriptions.
– Working knowledge of Club Rush, Atlantis Kids Club, Earth & Fire Pottery Studio, Library and Atlantean operations.
– To perform any other duties that may be requested as needed.

Requirements

– Bachelor¿s Degree or equivalent work experience
– 3-5 years of relevant experience
– Previous project and managerial experience
– Ability to adapt to continual change in a fast paced environment.
– Ability to juggle multiple tasks while assessing and prioritizing those tasks on a continuous basis.
– Ability to improvise during opportunities or challenges.
– Strong leadership and interpersonal skills
– Proficient computer skills (Excel, Word, Outlook) in Microsoft Office programs
– Proven successful track record of organizational and administrative skills
– Proven record of meeting deadlines
– Ability to be extremely flexible, self-motivated and driven to achieve desired results.
– Ability to provide outstanding customer service

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