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Slot Technician Supervisor

Job Description

Baha Mar Casino’s Slot Technician Supervisor will work together with the Slot Technician Manager supervising the management of the slot technical department in order to ensure the effective and efficient operation and placement of electronic gaming devices.

The Baha Mar culture begins with PASSION.

We have a passion for “BETTER THAN BEST” that leaves a lasting impression on our guests, and creates a timeless resort experience that is glamorous, fun and exceptional. Here is how you can “own the wow!”

• Care deeply
• Have a generous spirit
• Thrive as part of a team
• Pay exacting attention to details
• Create emotional connections with our guests
• Be strongly committed to Baha Mar’s success

What you will also have already accomplished:

• College Degree in Hospitality/Tourism or related field preferred and/or
• 1 year+ of management experience in Slot Technical Operations
Description of Responsibilities

Baha Mar Casino’s Slot Technician Supervisor will work together with the Slot Technician Manager supervising the management of the slot technical department in order to ensure the effective and efficient operation and placement of electronic gaming devices. Responsibilities will include, but are not limited to:

• Monitor and oversee all slot gaming devices and areas responding appropriately and promptly to any deficiencies or technical service needs
• Liaise with surveillance and security of the casino to maintain proper security measures against cheating
• Supervise slot technical team ensuring compliance with internal control procedures as they apply to machine removal, installation, maintenance and key controls
• Diagnose and repair all mechanical/electronic slot machine and electronic circuit boards malfunctions
• Utilize shop machinery or devices and create new parts or circuits as needed
• Provide preventative maintenance, cleaning and inspection of video, electronic gaming devices, electronic boards, etc.
• Ensure timely installation of slot machines, placement changes and slot floor moves in coordination with repair operations
• Offer input on daily employee assignments, employee break schedules and increase/decrease of staffing levels to meet business demands
• Assist with the development, training, performance, discipline and assignments of slot technicians
• Monitor equipment to assure that slots are in excellent condition, and that gaming devices meet or exceed standards
• Maintain adequate inventory of all necessary parts and tools
• Promote a safe and secure work environment
• Compliance of all slot regulations, policies and procedures
• Seamless flow of information between management teams
• Stay current on slot technical casino industry trends and advances
• Perform other duties as assigned

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