You will support the Manager Client Care in maintaining and strengthening partnerships with clients, addressing their needs, creating value and minimizing risk.

What will you do?

Responds to customers by identifying needs, offering value added advise, opportunity spotting and by taking personal accountability for the resolution of customer concerns
Acts as a pivotal role in ensuring customers receive optimal service as a level that meets or exceeds their individual financial needs by referring them to the appropriate sales individual or alternate delivery channel
Promotes teamwork by committing to deliver a continuous high level of service to Clients/Colleagues/Partners
Demonstrates the four essentials of Customer/Colleague Care at all times and takes personal accountability for the resolution of Customer/Partner concerns.

What do you need to succeed?

Must-have

Bank’s minimum entry level requirements
Knowledge of cash operations/policies
Strong Customer Service and sales Skills
Excellent Interpersonal Skills
High degree of accuracy and efficiency
Strong Team Player

Nice-to-have

• Ability to multi-task
• Flexible

What’s in it for you?

Opportunity to collaborate with other business segments within the bank
Work in a dynamic, collaborative, progressive and high performing team
A comprehensive Total Rewards Program including competitive compensation, bonuses, and flexible benefits