Description

The Cashier’s role is to ensure that each and every customer is served in a friendly, professional, and timely manner.  This includes greeting customers as they enter the store and processing customers’ transactions through the POS system.  Our Cashiers are the “face” of Hadji’s as they are usually the first, and sometimes only, face the customer sees when visiting Hadji’s. Successful candidates will process customer transactions, resolve customer issues, and maintain their assigned areas of the store.

Responsibilities

• Greet all customers in a friendly and welcoming manner.
• Maintain a clean and neat appearance for work.
• Answer Customers’ questions regarding product information and information on procedures and policies.
• Answer the telephone in a polite manner and answer any questions that customers may raise.
•  Identify Customer issues/complaints and take the appropriate steps to resolve them.
•  Consistently maintain a balanced drawer.
•  Count money at the end of shift, removing sales proceeds and balancing cash float.
•  Tabulate bills using calculators, cash registers, or optical price scanners.
•  Receive and process all payments according to standard procedures.
•  Issue receipts and change due to customers.
•  Bag, box, or wrap merchandise.
•  Weigh items sold by weight in order to determine prices.
•  Post charges against guests accounts.
•  Compile and maintain non-monetary reports and records.
• Be knowledgable about the goods and services sold at the store.
• Keep the register station stocked with all necessary items.
•  Requisition supplies and equipment needed to perform job functions.
•  Calculate and record totals of sales transactions at the end of every shift
•  Maintain a clean and orderly checkout area.
•  Assist with pricing and displaying merchandise that are displayed near the checkout counter.
•  Re-stock products which the customers leave on the counter without purchasing.
•  Assist with periodic stock inventory counts.
• Notify Manager of all customer and POS system related issues.
•  Assists in other areas of store, such as clean-up, pricing, shelf-stocking, or keeping merchandise displayed in an orderly manner.
•  Perform related tasks assigned by management

Skills Requirements

• Basic Math
• Interpersonal Communication / written & verbal communication
• Customer Service Oriented
• Product Knowledge
• Dependability
• Friendliness
• Positive Attitude